FAQS

Please submit a “Request a Quote” form online. We use this form to gather further information about you and your surf trip preferences. Alternatively, please contact our team on 020 3887 0126 or by emailing info@schoolsgoskiing.com.

Upon receiving your initial enquiry, our team will get back to you via email or telephone. To get the ball rolling, you will be offered both an informative meeting at your school with one of our School Managers or a convenient telephone meeting. During the meeting, we’ll introduce Schools Go Skiing and discuss your thoughts further, before finalising the key details of your ski trip with us.

Not at all. There’s no cost to the school to initiate the launch and investigate how much interest there is amongst the students. There will be no payments due until we know how many students have signed up and committed to paying a deposit for the trip.

Yes, we offer bespoke and inclusive trips for International Schools, regardless of your location in the world. Our team will contact you by telephone or zoom call to go through everything and get the ball rolling. Our International School trip packages are very similar to what we offer to schools in the United Kingdom. A Schools Go Skiing Group Leader will meet you on arrival in-country. Please submit a “Contact Us” form or select “Request a Quote” to find out more.

We provide everything you need to gain permission from your Headteacher, Senior Leadership Team or Governors to proceed with launching your school ski trip. This includes but is not limited to your bespoke ski trip quote and destination risk assessment pack; our industry accreditations, insurance policies and testimonials from local schools.

Of course! A successful launch process is crucial to guaranteeing a viable group for your ski trip. We recommend initially advertising to the students through a school assembly with student flyers, followed by distributing parent information letters. We’ll further provide assembly videos, posters and detailed parent and participant guides.

If preferred and on request, a member of our team will deliver your school assembly presentation to help promote the trip.

Unless stated otherwise, our prices are based on a minimum of 20 paying students. For groups of fewer than 20 paying students, our costs increase, which will be reflected in the price that we’re able to offer you.

As soon as we’ve received your first deposit payments for all students, we’ll confirm your ski trip is live and going ahead.

This varies depending on your destination and total ski trip price. Typically, our ski trip deposits generally vary from £250 to £350 per student.

No, first deposits are non-refundable. This is because we must use your deposit payments to secure your flight booking, travel insurance, financial protection and ski school reservations. We cannot reclaim these costs and therefore, cannot refund your first deposit.

We request that all payments are made from the parents to the school via your usual in-school parent pay system. Upon the school collecting all parent payments on the agreed dates, Schools Go Skiing will then invoice your School Finance Department for the collective amount due.

We understand that one size doesn’t always fit all, so please talk to your School Manager if you wish to organise a bespoke payment plan to suit both parties.

We typically request four payments in total, consisting of your first deposit, two further payments and final balance payment 12 weeks before departure. It would be best if you met our payment deadlines; however, you do have the flexibility to invoice the parents as you wish, e.g. monthly.

You will be offered a three-day departure window, and we’ll always do our best to ensure you can travel on your preferred departure date. However, this may not always be possible due to flight availability and surf camp arrival schedules. The lead link teacher will be notified before your flights are booked and confirmed.

Definitely! This is a great opportunity to get the group together and build excitement amongst the students one or two months before departure. We’ll deliver a trip presentation to both students and parents one evening after school. The presentation includes information about the destination, what to expect, what to pack, itinerary specifics and an opportunity for questions. We also aim to ensure your Group Leader will be present at your information evening to meet the students and parents before departure.

We’ll always do what we can to offer a tailormade ski trip that best meets the needs of our schools. If we don’t encounter any further costs, we can make changes to the itinerary after confirming your booking.

You will be required to submit an initial passenger list including names and date of births at the time of booking. Full passport and medical information for all travelling students and staff must be submitted no later than three months before departure.

Unlike many other school travel providers, we will not increase your price if the group numbers decrease due to student withdrawals. If your group numbers fall below the free staff place ratios, we may be required to charge an additional staff fee. Cancellation charges for the withdrawn student will apply unless a replacement can be found.

We will try our best to ensure extra students can be accommodated for, joining the school trip at a later stage. We will need to check with our accommodation provider and the airline before adding any extra students to the booking. If the flight price has increased since the original booking date, the late joiner will be required to cover this additional cost.

A comprehensive destination and ski packing list will be provided approximately two months before departure.

The lead link teacher will receive a comprehensive Schools Go Skiing tour pack four weeks before departure. This includes vital information such as boarding passes, travel insurance policies, rooming arrangements, important contacts and risk assessments.

Yes! We work with Vamoos to provide a bespoke smartphone travel app that includes all the information your students need for their upcoming ski trip. This includes itinerary specifics, flight notifications, maps, weather information and a list of useful documents. We also use the app to send push notifications and reminders to the group before and during their ski trip.

Yes. If anyone in your group has a specific dietary requirement or food allergy, please ensure this information has been included in your group medical information form.

Yes. We include either air travel or coach travel as standard to all destinations, depending on your group size and budget. Please contact your School Manager to discuss your options and prices.

Yes. All flight bookings include one hold bag per passenger. Your hold luggage weight allowance will be confirmed upon confirming your flight reservation.

Yes. Our school packages always include overseas airport transfers.

Yes. Although not included in our prices, we can organise airport transfers from the school to your departure airport on request. School airport transfers in the UK must be agreed before confirming your booking. Please note, school airport transfers can be a considerable cost for groups consisting of under 30 passengers.

Our transport arrangements vary depending on the ski resort. If the resort is ski-in, ski-out, transport may not be required. However, if daily coach transport is needed, this is most likely arranged for us by the ski school or our hotel partner. For additional logistical support, your Group Leader may hire a minibus or car.

Free places are offered on a 1:8 teacher to paying participant ratio.

Yes. Extra adults will be charged at the same price as the paying passengers.

No. Once you have paid your deposits and had your booking confirmed, the price of your surf trip package will not increase. With quotations, your price is only valid until the expiry date shown on the quote.

Due to encountering costs from the moment we confirm your booking and to ensure we do not have to increase your overall price; we must apply cancellation charges for any withdrawals. If we’re unable to find a replacement for the withdrawn student, the following cancellation fees apply per person cancelling.

Spending money for additional snacks, meals or shopping.

It’s worth noting that meals are not included during your return flights unless you will be travelling long haul to Canada.

Upon request, we can organise a bespoke parent trip package nearby; accommodation will be booked separately to where the students are staying. We can personalise the parent package to meet the needs of both the school and parents. However, this is ultimately the decision of both the lead link teacher and school.

If we believe bringing family members on the trip won’t negatively impact the health and safety or social structure of the group, then it is possible. The final decision must be made by both the lead link teacher and the school.

Yes, we are happy to offer inspection visits to the staff leader and one other adult. Inspection visits are only available upon receiving first deposits to confirm a viable group will be travelling. Alternatively, we can offer inspection visits at cost price if the school are willing to cover the cost before launching your trip.

Yes, all destinations must be risk assessed before the arrival of a group. You will receive a comprehensive risk assessment pack before departure. We review feedback from every ski trip and continuously update our risk assessments to ensure they’re accurate and up-to-date.

We carefully analyse the school group suitability of accommodation provider that we work with. As part of our continuous efforts to closely match the requirements of school groups, we require a detailed health and safety audit form to be completed by the accommodation provider before we confirm any bookings. We also perform a recce and visual risk assessment at every accommodation provider before the arrival of a group.

Before completing accommodation safety audits and risk assessments, our planning team have carefully selected specific accommodation providers that we feel best suit the requirements of school groups. For example, in addition to health and safety measures, we consider location, rooming arrangements, capacity, security and likeliness of mixing with other guests.

Yes, comprehensive travel insurance is included for all passengers, including students and staff. Your travel insurance policy will commence upon receiving your first deposits. We’ve partnered with Endsleigh Insurance to provide industry-leading school group cover. Our bespoke travel insurance policy provides essential cover and several school-specific benefits. Learn more about our travel insurance here.

Please refer to our Safety Management System (SMS) Policy. This working document and our School Safety webpage highlight the safety considerations and measures that we’ve implemented.

Yes. Schools Go Skiing are ATOL Protected (ATOL No. 11393). Should Schools Go Skiing cease trading, the ATOL scheme protects our passengers, ensuring they do not get stranded abroad or lose money.

Schools Go Skiing also holds Financial Failure Insurance to guarantee financial protection for trips that do not include flights within the package.

Schools Go Skiing are ATOL Protected (ATOL No. 11393)

Schools Go Skiing holds membership with ABTA (Membership No. Y6527), the UK’s largest travel association.

Schools Go Skiing holds membership with The Travel Vault (No. 650), which guarantees Package Travel Regulations (PTR) compliance and financial protection on all bookings.

Our minimum adult to student ratio on a trip is one adult for every eight students (1:8).

Yes. A Schools Go Skiing Trip Representative will join your school group throughout the duration of your trip with us. We’ll do our best to ensure you meet your Group Leader before departure. Your Group Leader will either meet you at your departure airport or on arrival in-country.

Yes, we hold Crisis Response cover with Tasker & Partners Limited. With worldwide coverage, our Crisis Response cover provides a panel of crisis consultants who are available 24 hours a day, 7 days a week.